The rules that come with the app.

Rina user agreement

Last updated: 2024-01-11   Write to: [email protected]

These terms cover the Rina app and the other services offered with it. You are one side. The other side is DUVO SOCIAL LIMITED or an affiliate (“we” or “Rina”), registered at Room D3, 11/F, Luk Hop Industrial Building, 8 Luk Hop Street, San Po Kong, Kowloon, Hong Kong.

Using the service, or tapping Sign Up, is your acceptance. We may revise the text. The live copy is this page. If you keep using Rina after a change, you accept the new version.

Read this first

The privacy notice, the community rules, and any extra terms shown for a paid feature also apply.

You may join only if you are 18 or older and legally able to make this contract where you live.

The login is yours to guard. Anything done with it is treated as your action.

We do not take payment from, or do business with, people or organizations in Cuba, Iran, North Korea, Sudan, Syria, or the Crimean region. Access from those places may be refused.

What the service includes

Rina lets adults go live, chat, use boards and voice tools, and store or send text, sound, images, code, and similar material (“your content”). Stickers, music, graphics, and virtual items we supply can be placed on that content. Another user’s opinion, including one expressed with a gift, is not our opinion.

You may see ads and sponsored offers from businesses that use Rina. Staff and automated tools look for misuse. We can take content down, limit a feature, close an account, or contact police. Because the product is global, copies of content may sit in systems outside your country, run by DUVO SOCIAL LIMITED or an affiliate.

The account

Registration asks for a name and a password. Keep those details accurate. If you sign in through another company, that company’s privacy terms also apply. We may lock an account that breaks these terms, threatens the service or someone else’s rights, or breaks the law.

To close an account, use the in-app path or write to [email protected]. After deletion you cannot reopen it or pull the old content back.

What you must not do

• Post anything illegal, infringing, defamatory, obscene, pornographic, invasive, harassing, threatening, or abusive.
• Pretend to be someone else, enter another account without permission, or collect personal data without consent.
• Harass, threaten, cheat, or defraud other people on Rina.
• Disable a security control, a copy limit, or a copyright notice.
• Reverse engineer the app, except where the law where you live clearly allows that step.
• Disrupt the service, including with viruses, spyware, or other harmful code.
• Hide where a post came from, attack the servers, or overload the product.
• Slip past a content filter or open an area closed to you.
• Use Rina for any illegal purpose.

Other people’s posts are their responsibility. You use Rina at your own risk. We may remove or edit content without advance notice. Keep your own copies of anything you care about.

Tokens and gifts

Buying tokens, sending gifts, receiving gifts that carry value, earning credits, or withdrawing credits is allowed only if you are 18, or the age of majority where you live if that age is higher.

The price is shown before you pay, in the currency on the screen, through the payment method in use. Bank and channel fees follow your deal with that provider. Tokens are not cash, cannot be cashed out, and work only inside Rina unless we label a specific offer otherwise. Token and gift sales are final. Unused items are not refunded when an account closes.

Check the account and the amount before you recharge. A wrong number, a wrong account, or a misunderstanding of the price is your loss.

Charges and renewals

Purchases may run through the App Store, Google Play, a carrier, our own billing, or another channel we name. The price on screen, plus any tax, is charged to the method you pick.

A renewing plan keeps charging until you cancel it. After the first period it continues at the price you accepted, unless you cancel before the renewal date. You may turn off automatic card charges in settings, but amounts already owed still have to be paid.

Dispute a charge with support if we billed you, or with the store or bank if they did. Cancel inside the store account or, where the switch exists, in Rina settings. Deleting the app or the account does not cancel a plan by itself. After you cancel, access lasts until the current period ends.

Content you add

Unless a written contract signed by us says otherwise, you give Rina and its sub-licensees permission to use, copy, adapt, publish, translate, edit, build on, distribute, perform, and display what you submit, including inside later products. That permission ends when you delete the content or close the account, except for material already used in promotion and the time needed to clear backups.

Do not upload unlawful conduct, discrimination, threats, harassment, child sexual abuse material, violent threats, stolen intellectual property, deliberate falsehoods, spam, or encouragement of self-harm. The list is not complete. Moderation is both automatic and human, and we may remove material to enforce these terms. We do not promise that every violation will be caught. Use the report tools when you see one.

You are responsible for what you upload. Do not submit work unless you can grant the permission above. We do not adopt opinions written by users.

Other people’s material and outside sites

Rina may show third-party material we do not control and do not vouch for. Following a link is your choice. A deal with an advertiser is only between you and that advertiser.

No promises of perfection

Rina is offered as it stands. We do not promise that it will fit your needs, stay online, arrive on time, stay secure, or be accurate. We are not liable for outside links, for events outside our control, or for interruptions we could not prevent, though we will try to limit the damage. You accept the risk of using the service.

Our own material

Text, data, images, graphics, audio, and video that we supply belong to the operator and are protected by intellectual-property law. These terms do not hand you a license to that material beyond ordinary use of the app.

When access ends

Where the law allows, we may end your license and block a return without notice if you break these terms or the law, if you misuse the product, or if we can no longer offer it for a technical or genuine business reason. If you are unhappy, the remedy is to stop and close the account.

Law and disputes

Hong Kong law governs this agreement, without its conflict-of-law rules. A dispute, including one about whether the agreement exists or can be enforced, goes to arbitration at the Hong Kong International Arbitration Centre under the HKIAC Administered Arbitration Rules in force when the case starts. The seat is Hong Kong. The language is English.

Legal demands for records

A request tied to a case, an investigation, or another user’s information must use the proper legal process and must be served on DUVO SOCIAL LIMITED.

Updates and the whole deal

Terms change when features change, when products are combined, or when the law changes. We will try to flag important edits inside the app. Check this page from time to time. If you disagree, stop using Rina.

This document is the whole agreement on its subject. If one clause fails, the others remain. Headings are only labels.