RinaWrite to support
Product questions, crashes, and general feedback:
To see, correct, or erase personal data, use [email protected] or the request form.
Support
Ask us directly.
A broken call, a billing question, or a note about the product can go to the mailbox the current operator is still using.
What Rina is
Rina is a one-to-one video social app for adults who want a clear conversation with someone outside their own circle. The aim is a call worth having, not a feed to scroll.
DUVO SOCIAL LIMITED
Room D3, 11/F, Luk Hop Industrial Building, 8 Luk Hop Street, San Po Kong, Kowloon, Hong Kong
Short answers
How do I open an account?
Once Rina is listed, install it from the App Store or Google Play, then follow the prompts and register with a phone number or email. You have to be 18 or older.
How do I close an account?
In the app, open Settings, then Account, then Delete Account. The web form does the same job by email. Removing the app from your phone does not close the account, and it does not stop a store subscription.
How do I flag a person or a post?
Open that profile and tap Report. You can also email support with the account name and the time. If the material is child sexual abuse, follow the child safety page and use the in-app report. Do not attach illegal images to an email.
The app is misbehaving. What now?
Force-close it, then install the newest build. If it still fails, mail [email protected] with the phone model, the system version, and the step that broke.
Where is my data explained?
The privacy policy covers it. On the phone you can deny location, camera, and microphone. Inside Rina you can hide parts of the profile.